Update headaches!

[Ian]

Adobe hasn't been making it easy for anyone wanting to update from version 1.3 to the latest version (1.4.1). First of all there was the infamously botched 1.4.0 release last month, which was full of bugs and now, after a debugged 1.4.1 was released last week, it has been nigh on impossible to download it.

And why do you have to re-enter your licence key when you run the update. I can imaging photographers out in the field updating their Lightroom installation and being faced with a useless installation until they can get back to base to dig out the licence key numbers

Brilliant piece of software, Adobe, but you need to pull your socks up when it comes to support and update delivery!

Ian

[Stephen]

Re: Update headaches!

Adobe hasn't been making it easy for anyone wanting to update from version 1.3 to the latest version (1.4.1). First of all there was the infamously botched 1.4.0 release last month, which was full of bugs and now, after a debugged 1.4.1 was released last week, it has been nigh on impossible to download it.

And why do you have to re-enter your licence key when you run the update. I can imaging photographers out in the field updating their Lightroom installation and being faced with a useless installation until they can get back to base to dig out the licence key numbers

Brilliant piece of software, Adobe, but you need to pull your socks up when it comes to support and update delivery!

Ian

Ian, I was able to download it on the day it was released though most of the day the site was not working, with a message about site maintenance. I did not need to re-enter my licence key though, so whether this is just with Macs I don't know. I have had no problem since day one except after installing Leopard the Print Module would not work. they soon fixed that with another update. I didn't even have a problem with V1.4 and never reverted back to 1.3 as a result. Anyway the fact is I've no such complaints with Adobe

[Ian]

Re: Update headaches!

Ian, I was able to download it on the day it was released though most of the day the site was not working, with a message about site maintenance. I did not need to re-enter my licence key though, so whether this is just with Macs I don't know. I have had no problem since day one except after installing Leopard the Print Module would not work. they soon fixed that with another update. I didn't even have a problem with V1.4 and never reverted back to 1.3 as a result. Anyway the fact is I've no such complaints with Adobe

Could be differences between the Mac and Windows versions. Oddly enough the first time I downloaded the update file (We have four PCs to update here at home and at the office) I had no problems getting to the download page. But it has taken 48 hours of trying to download the file a second time. And the need to re-enter of the licence key just confounds me... With your experience of problems with Mac version's print module meaning Adobe is having to patch a patched update, things are clearly not running very smoothly in Adobe land.

Have you tried the v.2.0 public beta? I'm not surre I will download it as the public beta of Photoshop CS3 resulted in me having to reinstall Windows... - and all Adobe tech support could do was blame Microsoft

Ian

[rogleale]

Re: Update headaches!

I have a feeling Ian that a major part of Adobe's development at the moment must be LR 2.
I had no problem downloading 1.4 but since the beta was released I have been using LR 2 exclusively - a great improvement which means that more work can be done without going into Photoshop so much.
The big gains in my eyes are:-
Multi-monitor facility.
The improved print module, especially the 'smart' picture package tool.
The post-crop vignetting possibility.
The zonal correction tool for hue, saturation, etc.
The 'smart' collection facility.
Depending on the upgrade cost it should be a big seller.

Roger

[Patrick]

Re: Update headaches!

I'm not surre I will download it as the public beta of Photoshop CS3 resulted in me having to reinstall Windows... - and all Adobe tech support could do was blame Microsoft

Ian

Isn't that typical of most software and indeed hardware companies, Cant come up with an answer so blame the other guy, and they of course lay the blame back to the first guy.
In fact I have a problem with printfix and they can't come up with a answer.

I will post the problem on a new thread under the appropriate board rather than hijack Lighroom problems.

[Ian]

Re: Update headaches!

Here's a new twist, my laptop, which insisted on me entering the licence key (which was at the office) for the 1.4.1 update last night, well this morning I fired it up, ready to enter the key, and it didn't ask me for it

On my rebuilt office desktop, I'd installed version 1.0 yesterday and installed the 1.4.1 update today, but it didn't aske me for the licence key either.

Anyway, if you are caught without the key and you've just updated, do try re-booting and see if that let's you work.

Ian

[Stephen]

Re: Update headaches!

Here's a new twist, my laptop, which insisted on me entering the licence key (which was at the office) for the 1.4.1 update last night, well this morning I fired it up, ready to enter the key, and it didn't ask me for it

On my rebuilt office desktop, I'd installed version 1.0 yesterday and installed the 1.4.1 update today, but it didn't aske me for the licence key either.

Anyway, if you are caught without the key and you've just updated, do try re-booting and see if that let's you work.

Ian

Ian I was with a friend today and watched whilst he updated his LR on his PC. He didn't need to enter a licence key, he was straight on the download site and all went without a hitch. It would appear it may be an isolated issue with your particular machine

I have also installed the LR2 Beta and it has worked so far without any probs. I have not been using it as a matter of course as it seems unlikely that when the full version is released it will accept the LR data file, at any rate it is possible that it may create problems trying to sync 2 libraries. So at present its only for playing with.

[Autumn]

Re: Update headaches!

Ian I was with a friend today and watched whilst he updated his LR on his PC. He didn't need to enter a licence key, he was straight on the download site and all went without a hitch. It would appear it may be an isolated issue with your particular machine

I have also installed the LR2 Beta and it has worked so far without any probs. I have not been using it as a matter of course as it seems unlikely that when the full version is released it will accept the LR data file, at any rate it is possible that it may create problems trying to sync 2 libraries. So at present its only for playing with.

I also downloaded LR 1.4 this afternoon without a hitch and wasn't required to enter a licence key.

Neither am I using Beta 2 yet, but I installed it without a problem. I don't want to get my libraries mixed up either as I still am working on lots of pics in LR1.

[Patrick]

Re: Update headaches!

I also downloaded LR 1.4 this afternoon without a hitch and wasn't required to enter a licence key.

Neither am I using Beta 2 yet, but I installed it without a problem. I don't want to get my libraries mixed up either as I still am working on lots of pics in LR1.

[jtfrazer]

Re: Update headaches!

Hi,

I downloaded the LR 2 beta and have used it a bit. I set up a separate catalog and loaded some pictures into it. From what I've seen so far I will be purchasing the upgrade. My system has dual monitors and the ability to use both of them with LR 2 is a great feature.

[Ian]

Re: Update headaches!

Hi Patrick - could you expand on this a bit as I'm sure quite a few people besides me are interested but don't quite follow

Ian

[Ian]

Re: Update headaches!

Hi,

I downloaded the LR 2 beta and have used it a bit. I set up a separate catalog and loaded some pictures into it. From what I've seen so far I will be purchasing the upgrade. My system has dual monitors and the ability to use both of them with LR 2 is a great feature.

Hi Jim, how do you use your dual displays? What goes on which screen?

Ian

[Patrick]

Re: Update headaches!

Hi Patrick - could you expand on this a bit as I'm sure quite a few people besides me are interested but don't quite follow

Ian

Hi Ian

Explaining is I'm afraid going to make me sound stupid, generally I don't think I am but with the Lightroom Library I just cant get my head round it, nor any other library programs I have tried. I know other people that think the same.
I think it stems from the fact I am not particularly an organized person and detest anything that smells of office work (a severe handicap as a self employed person) the thought of naming and tagging images particularly going back through my old ones just switches me off totally. When I import images into Lightroom they rarely go where I want them in folders or collections, obviously I am not doing it as I should, probably due to my lack of interest in this area.
I have developed a basic and effective filing system that I can cope with. Unfortunately it does not sit well in Lightroom.

Now I have talked/written it through I sound a little silly perhaps I should apply myself more and sort it out in my mind.

I have read on forums and so forth that as the library gets bigger the program slows down, have others found this to be the case?

Patrick

[jtfrazer]

Re: Update headaches!

Hi Patrick,

I have about 6,000 photos in my Lightroom library and I feel that the performance is fine.

As far as keeping track of my photos, here's what I do. First of all, I never use one of the photo downloaders provided with various software packages. I start by creating a folder for the CF card I'm going to get the photos from. I give the folder a name that describes the contents of the CF card. Next, I copy the photo files from the CF card to the folder. If the CF card contains photos that don't logically fit together then I'll make more than one folder and sort the photos into their proper folder.

Once I've done that, I use the "Import Photos from Disk" for each new folder. Part of the dialog for the import process allows you to enter tags for the photos. At this point I enter the tags, if any, that apply to the files in the folder being imported. The folder names are now visible in Lightroom and I can add any additional tags I might want for individual photos in the folder.

This process works for me but I'm sure there are lots of other ways.

[Stephen]

Re: Update headaches!

My own feeling about the Lightroom Library is that it is a system put in place by the Adobe boffins and we should adapt our workflow to work with the system, rather than trying to make it work to an existing workflow that makes life difficult and frustrating when trying to use the program.

I tend to do things a little differently to Jim, but only in the first stage of getting images off the card. Firstly every time I use the camera the resulting files are downloaded, so there is a logical title I give to the Folder created. This would be the name of the Job or Shoot. I always use a Cardreader and Import directly via Lightroom. The Import dialogue option would be "Copy photos to a new location and Import" The Location would be "My Documents" on on the Mac "Pictures" Then I would check "Put in Sub folder" and give the folder the name of the shoot. In the Informtion to Apply section of the Import dialogue, I would apply my Personal or Business Metadata which is saved as a Preset. This includes Copyright info which is embedded automatically in every image as its imported. At the same time I would put any relevant Keywords about the shoot tht can be applied to every file, I'm not anal about this, its only basic words, like the client, location, or anything else thats appropriate. My clicking Import a folder is created with the files in My Documents/Pictures with the name of the sub folder, and a virtual copy of this is made in the Lightroom Library.

If you are importing from an existing folder on your HD you need to select the Folder and "Choose" it and select Import photos at their current location. The folder name is then put in the LR Library

Now to me this seems all pretty simple and basic stuff that helps you keep organised. However the other parts of the Library Module are also very powerful and I have begun to realise how useful the Quick Develop section can be, but it would be easier if you were to check out this little video tutorial

At the moment the only thing about the Library module that bugs me at times is that you have to be in it to Export and therefore create your working files, that is of course unless you use the command in the File menu which can be accessed whilst in the Develop module

My Library is at present showing some 26000+ images. They are of course Virtual images + metadata and are linked to the original Raw files on my HD or to various external HD's. I don't find that the program is slow when working on photos, however on the occasion when it prompts you Backup the Library files or check the Integrity of the Library, this can slow things as you wait for the Program to load. I don't see this as a great issue though. There is also a slight delay sometimes when using files from an external HD as you wait for the drive to spin up and read the data. I'm pretty sure that would be common to other programs though.