SOLVED Lightroom 3 exif metadata problem with the gallery

[Ian]

For some time now I have been unable to show exif data on the DPNow gallery from photos processed and exported from Lightroom 3.2 (Windows version). The problem is not machine-specific as it doesn't matter if I use my desktop workstation at the office or my laptop. The exif data is there; you can view it using Adobe Bridge, or other image viewers, but the gallery doesn't recognise it.

Stephen proved that there was nothing wrong with the files as I sent him a RAW file that I had previously exported a Lightroom processed JPEG from and uploaded to the gallery - without the exif data showing. Stephen uses Lightroom 3.2 on the the Mac. He was able to export and publish a version of the same RAW file to the gallery and the exif data showed normally.

He suggested I try uninstalling and reinstalling Lightroom, but I decided to go one step further and installed the Lightroom 3.3 Release Candidate. And, lo and behold, this seems to have fixed the problem - at least on my office desktop PC.

I'm just about to try the same tactic on my laptop - I'll update this thread once I have done this and tested it.

In the mean time, I'd be grateful if anyone else who has had a problem like this could let me know.

Ian

[Stephen]

Re: Lightroom 3 exif metadata problem with the gallery

Good news Ian. I had just sent you an email before I read this, and it seems to have answered most of my questions. It still seems hard to believe this was a problem unique to a Windows V3.2 install, though this seems to be what the evidence suggests

[Ian]

Re: Lightroom 3 exif metadata problem with the gallery

Good news Ian. I had just sent you an email before I read this, and it seems to have answered most of my questions. It still seems hard to believe this was a problem unique to a Windows V3.2 install, though this seems to be what the evidence suggests

The good news is that 3.3RC on my laptop has fixed the problem there as well

Ian

[Stephen]

Re: Lightroom 3 exif metadata problem with the gallery

The good news is that 3.3RC on my laptop has fixed the problem there as well

Ian

Have you a link for this RC?

[Ian]

Re: Lightroom 3 exif metadata problem with the gallery

Have you a link for this RC?

Good point:

http://labs.adobe.com/technologies/lightroom3-3/

If stability is critical to your work, you should consider that Adobe has not officially released this version, it's there for you to test, not to depend on.

Ian