Help! Edit Function/Smilies on DPNow

[jojo]

Please can someone suggest what might have happened. I have lost the use of my edit function/smilies when used within the body of a message (used to be able to use them). I have changed my profile Edit Options to Enhanced/WYSIWYG as Stephen suggested, but to no avail. Am I destined to plain and boring, unadorned, wrap-around, smile-less messages from now on? Can some kind-hearted techie please help? Ta muchley, jojo (p.s. see what I mean)

[Ian]

Re: Help! Edit Function/Smilies on DPNow

Please can someone suggest what might have happened. I have lost the use of my edit function/smilies when used within the body of a message (used to be able to use them). I have changed my profile Edit Options to Enhanced/WYSIWYG as Stephen suggested, but to no avail. Am I destined to plain and boring, unadorned, wrap-around, smile-less messages from now on? Can some kind-hearted techie please help? Ta muchley, jojo (p.s. see what I mean)

Can you get to the 'Advanced' message editor?

If you can, scroll down and look to see if can under 'Additional Options' > Miscellaneous Options. If the 'Disable smilies in text' option is checked, your smileys won't work.

Ian

[jojo]

Re: Help! Edit Function/Smilies on DPNow

Hi Ian, can't see the 'Advanced' message editor in my CP. Does this mean it's out of bounds? Jo

[Ian]

Re: Help! Edit Function/Smilies on DPNow

Hi Jo, I'm going to contact you via Private Mail (PM) about this.

Ian

[jojo]

Re: Help! Edit Function/Smilies on DPNow

Hi Jo - I am logged in via your account and all seems to be normal

Honest

Ian

PS please check your normal email shortly.