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Problem with Canon Powershot A60: Lines accross image.

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  • SOLVED Problem with Canon Powershot A60: Lines accross image.

    Hello all, I'm new here and was hoping that someone might be able to give me some advice on a problem I have with my Canon A60. I bought a Canon Powershot A60 a good few years ago from Dixons. It has been well cared for, used lightly and has never been dropped. A few months ago I noticed that there seemed to be a problem with the images the camera was taking and on the LCD which has progressively got worse. Every image taken now looks like this: [ame]http://www.flickr.com/photos/[email protected]/3772165545/sizes/l/[/ame]

    I had a look online and saw it was a know issue with several canon digital cameras:
    http://www.canon-europe.com/Support/...=tcm:13-522149
    Last edited by Stephen; 20-08-09, 07:52 PM.

  • #2
    Re: Problem with Canon Powershot A60: Lines accross image.

    Originally posted by Klute View Post
    Hello all, I'm new here and was hoping that someone might be able to give me some advice on a problem I have with my Canon A60. I bought a Canon Powershot A60 a good few years ago from Dixons. It has been well cared for, used lightly and has never been dropped. A few months ago I noticed that there seemed to be a problem with the images the camera was taking and on the LCD which has progressively got worse. Every image taken now looks like this: http://www.flickr.com/photos/3910310...65545/sizes/l/

    I had a look online and saw it was a know issue with several canon digital cameras:
    http://www.canon-europe.com/Support/...=tcm:13-522149
    any manufacturer repairing the camera for free after that length of time. Its out of warranty and outside the 5 year time scale that the consumer authorities consider a fair service life of a product. You say its had light use that may be true but a member of the family may have used it and dropped it without your knowledge. 6 years is a long time lots of things could have happened in that period you didn't know about, or have even forgotten about.

    Patrick

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    • #3
      Re: Problem with Canon Powershot A60: Lines accross image.

      Hi Patrick,

      Thanks for the response. I will call Canon directly tomorrow. I know that I am the only person who has ever used the camera as I live alone and when it is not in use it is kept locked in a drawer in my desk so I feel assured that it has not been dropped. The CCD issue with canon is ongoing and as far as I am aware they are still reparing cameras that were fitted with the faulty sensor even if they are out of warrenty. As I said I have taken very good care of my camera and I feel if it had not been fitted with this faulty element it would still be working well. I guess my concern was more with the service centre AJ Johnstone in Glasgow. I have heard bad things about them in the past and I do think that they were attempting to get me to pay for a repair that should have been covered under the canon recall. Like you say best thing to do is to call canon direct.

      Thanks again!

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      • #4
        Re: Problem with Canon Powershot A60: Lines accross image.

        If you don't have any joy with Canon, let us know and I will make enquiries for you as well.

        Ian
        Founder/editor
        Digital Photography Now (DPNow.com)
        Twitter: www.twitter.com/ian_burley
        Flickr: www.flickr.com/photos/dpnow/
        Pinterest: www.pinterest.com/ianburley/

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        • #5
          Re: Problem with Canon Powershot A60: Lines accross image.

          Hi,

          Just to let you know I called Canon and will be sending it to their repair centre in Elstree. If it checks out as the ccd fault it will be fixed free of charge. I will come back and let you know what happens. Will be interesting in view of my experiance at the glasgow canon centre.

          Thanks for your replys.

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          • #6
            Re: Problem with Canon Powershot A60: Lines accross image.

            Originally posted by Klute View Post
            Hi,

            Just to let you know I called Canon and will be sending it to their repair centre in Elstree. If it checks out as the ccd fault it will be fixed free of charge. I will come back and let you know what happens. Will be interesting in view of my experiance at the glasgow canon centre.

            Thanks for your replys.
            Looks like a result there then, well done.

            Patrick

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            • #7

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              • #8
                Re: Problem with Canon Powershot A60: Lines accross image.

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                • #9
                  Stephen

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                  Check out my BLOG too


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                  • #10

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